A critical skill of leadership is being able to influence others. Typically, the more powerful the leader, the more influence he/she will have. However, it can be challenging to influence others when one does not have formal authority or power over them. In such cases, it is necessary to develop informal power bases and indirect influence tactics.
This session will address these challenges and introduce you to strategies and influence tactics gleaned from the research on power, influence, and nonverbal communication. We will discuss related issues such as unconscious biases that affect our perceptions of leaders. During the session, you will learn about formal and informal bases of power, different types of influence tactics, and the importance of nonverbal communication on a leader’s ability to influence others. You will understand how to gain commitment to a decision rather than mere compliance. And you will walk away with tools and tactics to help you become a more influential leader.
Interview met Raf Van den Heuvel, country manager België bij Albert Heijn + Fotoreportage Albert Heijn Xl in Hulst